Where is the Support?

[mamamia]

Based on the forum communication, it doesn't appear that any of the paid for members are getting any support here...at least not in the last 2 weeks. Am I wrong here?

I for one must say this is the worst supported Joomla product I have ever purchased. As a matter of fact, I would go as far as saying its the worst supported, active, Joomla product, period. I have purchased quite a few extensions and the developer(s) always have a good reputation of responding back to questions withing 48 hours or so....but not here....

mamaia

[leopp]

I think they are working in the new version, maybe this is the reason why the support is in fault in the last few day.
I am hoping for better days when the new version is out.

[rob]

Hi yes I'm busy trying to get 1.0.4 and a next version of 2.0beta out of the door.
We're only 2 people here on the forums, Graylan and myself, we try to answer questions as fast as possible - I know i have been slow in responding here, will try better!

BTW - Did you have a question ?

[mamamia]

Yes I did have a question and I had sent a PM to you to look into it. The thread is found here: http://fabrikar.com/index.php?option=com_smf&Itemid=9&topic=867.0

I would like someone to verify whether those two items are known bugs or if I'm doing something wrong. If I'm doing something wrong, then great, tell me how I can correct it. Otherwise I hope they will be fixed in the latest release.

thanks
mamamia