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Email Plugin List

stevelis

Member
I am experiencing trouble getting the list email plugin to send emails on a list that is imported by CSV.
The Get email address setting is set to 'Select from elements' and when you activate the plugin you are able to select the option that holds the email address. When you click send, that when the message appears no emails sent almost immediately
I have other lists with the list email plugin working fine.

Thanks for any hints
Steve
Adeliade
 
Have you looked at the "raw" data in the table in something like phpMyAdmin, to make sure they look like valid email addresses?

On your other lists, are you using the same settings, i.e the "Select from elements" option?

On the problematic list, if you test using a different option (so you specify in the backend the element ot use), does it work?

-- hugh
 
Hi Hugh
Hope you are getting better by the day
In all cases, the Get email address from setting is set to 'Select from elements'
I have looked at the 'raw' data in phpMyAdmin with the data looking like an email address and the fields settings are right
I did CSV export on the list and the raw element displayed a proper email address
On the CSV import list, it still doesn't send the emails when the Recipient method is set to either the Single or Multiple option
I was able to send the email from the CSV List when the Get email address is set to Defined Email to and you manually add the email address into the Email to box.
I was also able to send the email from the CSV List when the Get email address is set to Address Book and set the required field to List, Email and Name etc.

Hopefully Hugh this info assists

Thanks
Steve
 
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More details.

Thank you.

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