Captca plugin works in local Joomla but does not work on a hosted Joomla site-MediaTemple

[mhas16]

I am using Fabrik captcha element plugin on a form.
It works fine on my local Joomla installation.
But when I try to use the same on my hosted Joomla site,it does not work.
Can some one give me any pointers to debug this issue

 

[troester]

Is it the "same" site (i.e. something like an Akeeba copy)?
In this case it may be a security setting. Captcha is creating the image "on the fly" by running plugins/fabrik_element/captcha/image.php

 

[cheesegrits]

Which CAPTCHA method are you using?

As troester says, the basic method works by directly running a script out of the plugin folder to generate the image, rather than going through the usual /index.php?option=com_fabrik&view=something..., and as such it may be getting blocked by either an htaccess file, or a 3rd party J! security module, or a firewall setting, which restricts scripts from being run from anywhere except the main front and backend index.php.

If that's the case, you'll either need to whitelist that plugin folder, or use one of the alternate CAPTCHA methods, like recaptcha, nocaptcha (recently added in github) or playthru.

-- hugh

 

[mhas16]

Thanks for the responses.
it turns out.. i enabled offline page and logged in using offline access.
THe captcha did not work in this case.. reason being by default "Show when logged in?" is "No"
Turn this to "Yes".. it works!