Submit Button not working in Explorer

[fudge4u]

I have had many clients contacting me to say the forms are not being submitted.

It seems to be a problem with Window computers using Explorer. I'm a Mac guy, so all my testing has worked. But I tried it on a Windows 7 computer using Explorer 11 and sure enough - the forms just hang. I move over to Chrome or Firefox, and it works just fine. Same computer.

I have updated all components J! 3.8.2, Fabrik 3.8. Tried PHP 5.6 and PHP 7. I tried it with Ajax validation of elements and without. With form redirects and without. No change.

Just as another test, I did a clean install of Joomla! and all components in a sandbox. Then I imported my database. Same result.

So not sure where to go from here. Thoughts?

 

[troester]

I have had many clients contacting me to say the forms are not being submitted.

It seems to be a problem with Window computers using Explorer. I'm a Mac guy, so all my testing has worked. But I tried it on a Windows 7 computer using Explorer 11 and sure enough - the forms just hang. I move over to Chrome or Firefox, and it works just fine. Same computer.

I have updated all components J! 3.8.2, Fabrik 3.8. Tried PHP 5.6 and PHP 7. I tried it with Ajax validation of elements and without. With form redirects and without. No change.

Just as another test, I did a clean install of Joomla! and all components in a sandbox. Then I imported my database. Same result.

So not sure where to go from here. Thoughts?

www.victoryprinting.net
user: test2
p/w: test2
Menu: "Order Printing Items"

I think this has been fixed inGitHub.

Gesendet mit Tapatalk

 

[cheesegrits]

OK, looks like this was fixed about 10 days ago:

https://github.com/Fabrik/fabrik/co...6f372cd#diff-cb4603952c9bcd8cb4af79697b52df50

An insidious bug, as the incorrect version will work on most browsers, but not in IE11.

I'll be releasing a 3.8.1 soon, for now you'll need to do a github update to pick up the fix.

-- hugh

 

[fudge4u]

Thanks for that update. I applied the changes and will test it when I have access to the Windows computer.

 

[fudge4u]

This is now working. At first it did not work, but after clearing the cookies and website data in Explorer 11, it began working.

Thank you.

 

[cheesegrits]

If a fix involves a change to the Javascript (which this one did), the problem is usually caching of the JS in the browser. The easiest way to fix that for everyone (as you can't ask everyone to clear their browser data) is to enable the "Burst JS" setting in the Fabrik global options, under the Javascript tab. This will add a random string to JS file loads, forcing browsers to re-load the JS on every page load. You can leave that set for as long as you think it'll take your users to get the new JS.

-- hugh

 

[fudge4u]

Thanks so much, Hugh. I will set that now and things should get back to normal. I appreciate your prompt replies.

.....closing thread

 

[cheesegrits]

I appreciate your prompt replies.

We accept appreciation in the form of fudge.

#JustSayin

-- hugh