PLEASE read before posting

Discussion in 'Subscriber Support' started by cheesegrits, Nov 7, 2007.

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  1. cheesegrits Support Gopher

    Level: Community
    The three golden rules for this forum are:

    1) Please include the version of Fabrik you are running whenever you post a new question, no matter how many times you have told us, as we deal with a lot of people and we don't have very good short term memories. Knowing which version you run is obviously critical to answering your questions.

    2) If you don't receive a response within a (working) day or so, feel free to bump your thread by posting a "please don't forget about me" follow-up. We do try and answer every post the day it is received, but on a busy day you may just fall off the edge of our world (i.e. end up on Page 2 of "Today's Posts") before we get round to you.

    3) NO THREAD HIJACKING! In other words, start a new thread for each of your questions. Don't jump in to another thread (even if you started it) with an unrelated question. This makes it real hard for us to keep track of things. It's OK to post a "me too" or attempt to answer someones question, but DO NOT post unrelated questions.

    Thank you for reading this, and for observing these simple "rules".

    -- hugh
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