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Standard Support Subscription: need invoice with address

Discussion in 'Chit Chat' started by VOI, Mar 20, 2014.

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  1. VOI

    VOI Member

    Level: Community
    Hi,

    I need an invoice for my Standard Support subscription including my company address.

    The Invoice number is: 52de6e661038f4.86387619

    I tried to contact you by mail and the contact form several times regarding this issue. Please send me an email to the address from my profile so I can provide you with my company address.

    Thanks

    Chris
     
  2. rob

    rob Administrator Staff Member

    Level: Community
    hi sorry about not replying to your email
    if you go to http://fabrikar.com/you/my-subscription then click on the invoice link you should see a details view where you can edit the 'to' field to add your address then press the print button to print out the invoice
     
  3. VOI

    VOI Member

    Level: Community
    Just tried as you said. When clicking on the invoice link I get the following error message:

    Code (Text):
    Fatal error: Class 'JCryptKey' not found in /home/fabrikar/public_html/components/com_fabrik/helpers/parent.php on line 554
    Last time I opened the invoice this error did not occur.

    Chris
     
  4. VOI

    VOI Member

    Level: Community
    By now I was able to access the invoice and add the adress. I love the new layout of the invoice. Thanks a lot.

    Closing this thread.
     
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