1. We suggest you do NOT update to Joomla 3.8.10 until we can resolve an issue it causes with caching in Fabrik. If you do install it, you'll need to disable Joomla's "System Cache" in the global System settings.
  2. Apologies for the recent server outage, a planned migration by our host provider to a new location turned into a bit of a nightmare.

Subscription not registered.

Discussion in 'Chit Chat' started by ecsp, Apr 13, 2016.

  1. ecsp

    ecsp New Member

    Level: Standard
    Hello.
    On Monday, March 14, 2016 at 1:51 PM I made a Paypal payment for a subscription to fabrikar.com Monthly Standard User for ?20 but this is not reflected in my account. I received an confirming email from Paypal and another from you.
    (payment success on fabrikar.com. (Paypal transaction ID: 88T668950K326564G))
    Subscription Details

    Date of sign up: 14/03/2016
    Subscription Name: fabrikar.com Monthly Standard User: EDUARDO SANCHEZ (ecsp)
    Subscription Number: S-93A40180CN2629057
    Invoice Number: 56e7161db23374.70698362
    Subscription Terms: ?20.00 EUR for each month

    Can you help me fix this?

    Eduardo
     
  2. cheesegrits

    cheesegrits Support Gopher Staff Member

    Level: Professional
    Checking on it now.

    -- hugh
     

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