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Why can't I post in Standard Support forum

Discussion in 'Community' started by jubranz, Jul 12, 2018.

  1. jubranz

    jubranz New Member

    Level: Standard
    I have a standard subscription but I can't post there..
    I logged out and in several time but still the same.
     
  2. Sophist

    Sophist Well-Known Member

    Level: Community
    You are showing as a Standard member - I will pass this on for you.
     
  3. jubranz

    jubranz New Member

    Level: Standard
    I have subscribed in this plan: Standard €20 / month (Basic Support & Guidance)
    am I eligible to post in standard support forum?
     
  4. Sophist

    Sophist Well-Known Member

    Level: Community
    Yes - you should be able to post in the Standard Support forum - there is obviously a technical glitch somewhere. When the USA wakes up, Hugh will almost certainly fix this for you.
     
  5. jubranz

    jubranz New Member

    Level: Standard
    Thank you Sophist
     
  6. cheesegrits

    cheesegrits Support Gopher Staff Member

    Level: Professional
    Try now.

    We use jfusion to map usergroup changes from J! over to XenForo, and sometimes it doesn't quite work right. The group membership shows correctly in XenForo, but I have to go edit and save the user on the back end to kick it into shape.

    -- hugh
     

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