No access to download's after donation

[mrnorx]

Who do I have to contact to resolve an issue with my subscription. I have a paypal receipt for my donation, but I don't want to post it here? Is there an admin to contact?

Thanks

 

[troester]

You can mail to team@fabrikar.com or start a conversation with @achartier.
Did you get any error message?
I can see you as a "customer" but no transaction or subscription.

 

[mrnorx]

I didn't get an error message but I've messaged @achartier with a screenshot of the transaction. I will await a reply.

Thanks