Yearly Subscription for Standard Support ended after one month - please reactivate!

[VOI]

Since end of last week (2014-02-21) my Standard Support subscription is listed as expired (eot date is 2014-02-21). Though I paid the full yearly fee of 190? on 2014-01-21.

Currently I cant post in the Standard Support forums.

I created a post in the Chit Chat forum regarding this issue on Monday but nothing changed so far:

http://www.fabrikar.com/forums/index.php?threads/subscription-listed-as-expired.37339/#post-189798

Please re-activate my account and change the eot to 2015-01-21.

Thanks

Chris

 

[rob]

hi Chris
Sorry about the delay in dealing with this one, the account should now work and the eot date updated by a month. It took a while as I had to track down the bug that was causing this issue.

Cheers
Rob

 

[VOI]

Thanks - account is working againg.

Closing this thread.