How to create a button that closes ticket

[verzevoul]

Hi!
I created a simple ticketing system. In my repeated group I want to create a button "close ticket".
After click that button, I want to send the user to another form that will reply to me, on questions like "where you satisfied with our support.."

So on that list I need 2 buttons. Save and Close ticket

tried to use the button element which I supposed is my solution, but I m stack.

Any ideas?

 

[cheesegrits]

Are the tickets themselves the main row for the form, or the repeated rows on the repeat group's table?

-- hugh

 

[verzevoul]

no. They are the pereated rows. But they do have a database join to the main list

 

[cheesegrits]

Does the act of "Closing" need to also submit the main form?

That would be tricky. It'd be simple enough to create a button on the repeat rows and add some JS that would open a new form, pre-setting the ID of the ticket by passing it as a query string arg. But having that also submit the main form, either before or after submitting the Close Ticket form, would be much harder.

-- hugh

 

[verzevoul]

NO there is no need to do something woth the main list. Even if this would be a good idea. Maaybe somehow to trigger an element to yesno and change its value. But for now I need the button to close the ticket and redirect to the questionery as mentioned.

Thanks!