We have a bi-lingual form (one in English one in Japanese) that write to the same data table. When someone edits the form and fails to provide information for a required item and clicks the Submit button, they get the error message "Some items have not been properly filled in.", BUT, all data fields are now empty and there is no indication of what was missing. The data has not been deleted because if they click on the form edit link again the form still contains the previously input data.
Each form (English and Japanese) does have a redirect plugin that is triggered "On Edit", but both forms have Content Reset set to No. (Also, I tried disabling these plugins but the problem persisted...)
Does anyone have some idea of where I should investigate to make this issue go away? It is driving our customers (and support staff) insane.
We have another bilingual form on the site that does not have this problem. I have looked at every possible aspect of each to try to find some difference, but I find nothing.
Each form (English and Japanese) does have a redirect plugin that is triggered "On Edit", but both forms have Content Reset set to No. (Also, I tried disabling these plugins but the problem persisted...)
Does anyone have some idea of where I should investigate to make this issue go away? It is driving our customers (and support staff) insane.
We have another bilingual form on the site that does not have this problem. I have looked at every possible aspect of each to try to find some difference, but I find nothing.